Central Mini Storage FAQ's
"Answering Your Most Frequently Asked Questions."



Why should I choose Central Mini Storage?
We have been serving central Alberta since 1985. We are also a member of the Self Storage Association and pride ourselves on our professionalism, integrity and service.

Where are you located?
We are centrally located at the bottom of Scholten Hill. Our address is 1177 Factory Street SE, Medicine Hat, Alberta T1B 8N8. Our telephone number is (403) 529-1202.

What are your office hours?
Our office is open:
• Monday through Thursday 9:00 am – 5:00 pm
• Friday 9:00 am – 4:00 pm.
The office is closed weekends and statutory holidays.
You can access your storage unit any time you like. We offer access 24 hours a day, 7 days a week – entirely at your convenience.

What unit sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your needs. Please contact our office for available sizes and prices.

How do I calculate how much storage space to rent?
Our Storage Specialists can assist you in determining the right size. Just give us a brief description of what will be stored and we will help you determine how much space is needed.

Do I have to rent for a certain number of months?
No, your lease is on a month-to-month basis with a minimum one month commitment.

Do I get a discount if I commit to a longer stay?
Based on availability, we do offer long term rental incentives. If you would like to prepay your rent for an extended period, please ask one of our Storage Specialists about our special discounts.

When is my rent due?
Your rent is due on the first day of each month. If you move in during the month, your first month’s payment will be prorated for the remaining days in the month.

How do I pay my rent?
Your rent is due on or before the first day of each month. You may pay by cash, cheque, Interac, Visa or Mastercard. We also accept post-dated cheques and credit card authorizations to facilitate your timely payment.

Is there power in your units?
For the safety and security of all our customers, there are no power outlets in our units.

Do I need content insurance or does my home insurance protect my belongings in storage?
You are responsible for insurance coverage for your belongings while they are in storage. You will need to arrange specific content insurance with your insurance company.

Can you coordinate a local moving company?
Our staff will be able to recommend some local movers that are reliable and reasonably priced.

Do your self storage locations provide pest control?
Yes, we have a qualified professional pest control company that monitors our facility. We are committed to maintaining a pest-free facility.

Are there any items which I cannot store?
You cannot store any hazardous, toxic, or illegal items. Also, no food or perishable items can be stored in our spaces. If in doubt of what can be stored in our spaces, please ask your Storage Specialist during office hours.

Do your self storage locations sell packing materials?
Yes, we offer packing and moving supplies.

What tips do I need to know to pack my items for storage?
Store expensive items to the back of the space and place large pieces of furniture to the front of the space. Wrap glass and other breakable items in bubble wrap, paper pads or quilts. Use the height of the space to maximize the cubic feet by standing large pieces of furniture on end and/or on top of each other. Do this only if the furniture is safe and securely placed. Be sure to use paper pads or cloth to protect furniture from scratches. Store heavier items on the bottom and light items on the top. Label your boxes on three sides to save from having to move them around to find the contents. For ventilation, it is a good idea to leave a couple of inches of air space between the walls and your items, especially block walls. It is a very good idea to maintain a written inventory of items in your space. Consider storing valuables, books and other items stored in boxes on pallets to keep them off the floor and away from moisture. For more tips, see right hand column >> ...

We Offer ...

• 24 Hour Access
• You Lock It - You Keep The Key
• Very Clean Storage Units
• Security
• Convenience
• Affordability
• Peace Of Mind
• Central Location
• Locally Owned And Operated
• Reliability - In Operation Since 1985





Need Further Assistance?

If you are in need of a local moving company that can assist you, please ask us. We work closely with a few moving companies that we highly recommend.

Payment Information:

We accept all major credit cards.







A Few Storage Tips ...

Organizing Your Unit

Plan ahead. Think accessibility. If you will need to access your stored items often, make sure you leave sufficient aisle space. That way, you can leave gaps between your things and access them without having to move anything around. Always place the more frequently needed items close to the entrance of your storage unit.

Storing Your Things

1. When stacking your boxes, place durable, heavy items on the bottom and lighter, fragile items on the top.
 
2. Use boxes of the same size. They’ll be easier to stack.

3. Move in the heavy, bulky items first.

4. For refrigerators and freezers, be sure to defrost, clean and dry them out. When storing them, leave the doors slightly ajar to prevent mold from growing inside.

5. Do not store any hazardous or combustible items such as gasoline, cleaning fluids, paint, etc. Drain gasoline from lawn mowers, snowmobiles, power tools etc. prior to storing inside.

6. Do not store food items as they may attract rodents and/or pests.

7. Check your unit once a month to make sure none of your boxes have shifted or collapsed.
 
8. Be sure to use a good quality lock to secure your unit.